About us

The one partner you need to make your online business faster and more efficient

Chi siamo

We stand by your side to help you grow your business. Moreover, our integrated modular services allow you to outsource online sales development, consolidating the bond between your brand and end-customers.

We’re part of the Transmec Group, a leading Italian transport and logistics organisation. Our clients have chosen us because of our technology and process know-how, which have helped them achieve incredible results without worrying about legal, operational, and IT aspects.

e-commerce orders shipped every year

270k

integrated marketplaces

e-commerce warehouses in Italy

150k mq

customer interactions

sales countries

of aggregate turnover

500mln

Your success is our success

Our figures

We have the right solution for your business needs. Learn how we can help you.

&nbsp;Your brand has a consolidated presence in large-scale distribution or specialised shops. Moreover, your products are available on top marketplaces, including Amazon, where they are marketed by distributors or sub-distributors.Your objective? Implementing an omnichannel strategy. For this purpose, you hire an e-commerce manager to handle the channel and advertisement.

Objective

Scenario

Your needs

Business needs

The solution

Unleash your potential by choosing what to outsource using e-commerce and marketplaces.

What we do

Our involved services

Marketplace onboarding

Your new brand is launching a range of products to be sold directly to the end consumer. You want to provide a simple and smooth purchase experience, but you still haven’t developed a solid order-management system or set up a team to manage sales- and tax-related activities.

Brand Startup

Many major brands with a consolidated online presence who have entrusted their eCommerce to a full-service provider or an e-tailer are considering bringing eCommerce back in-house by investing in technology and processes and hiring conversation managers, digital marketing professionals, and eCommerce experts. This way, they can fully control their online presence and how their customers perceive it.

eCommerce Insourcing

Solutions

Our business scenarios

We believe that customer satisfaction is the best way to create value. That’s why it’s our main goal.

Customer-oriented

We create trust by acting ethically and transparently. Moreover, We communicate continuously, openly and responsibly.

Integrity and transparency

We work hard to help our clients achieve their objectives. Working in synergy increases quality and ensures excellent results.

Commitment

Respecting everyone’s time and resources is essential. It’s the only way to be professional in what we do.

Respect and care

passion.jpg

Our values

What drives us

Playing a part in a future where the direct-to-consumer model accelerates the brand’s growth. With our integrated services, we want to help you provide a first-rate purchasing experience.

T-Data supports your brand on e-commerce platforms and marketplaces, providing multiple integrated solutions in full outsourcing or tailor-made services. With our D2C model, we help you expand into new markets and sales channels and provide a first-rate customer experience. We generate value, increase your margins and unleash your business potential.

In our automated warehouses, order management is quickly fulfilled thanks to a highly reliable service involving every resource of the Transmec Group to manage shipment, customs, and delivery. But for this to happen, we need an automated warehouse and an excellent organisation.

Fulfilment by T-Data

Logistics tailored to your needs

What we provide

We have the right solution for your business needs. See how we can help you.

Business scenarios

Fill in the form to get a free consultation or information on how to outsource your e-commerce management.

Grow with us

Contact us

End-to-End Logistics

We manage your online sales channel, whether it’s a brand’s official website or an account on major marketplaces. Our commitment is to free you from the burden of routine activities on your e-shop, like uploading and changing an offer, updating prices, adding new information and images, and launching special promotions. Moreover, we enable and check your sales on major marketplaces like Amazon, Manomano, Cdiscount, eBay, and Zalando, helping you with logistics and interacting with the marketplace. Finally, we apply our business intelligence to create periodic sales reports by product, category and market, supporting you in achieving your sales goals.

We manage your sales

For your e-shop

For your marketplace

Our services

Store & Marketplace management  

By choosing T-Data as an intermediary for your sales, you no longer have to worry about managing your proceedings, invoicing, and tax payments, regardless of the country your e-commerce is active in. This way, your business volumes can reach the highest peaks. We ensure security and privacy by scrupulously managing legal-compliance payments and activities. We take care of e-logistics operations on your behalf, complying with regulations concerning taxes, customs, the environment, privacy, and consumer rights, regardless of the country where you sell your products.

Leave bureaucracy to us

We make your accounting simple 

Merchants of record

We manage the requests from your customers in real-time, seizing every opportunity to increase their satisfaction and improve your brand’s credibility and success. Listening to customers before and after their purchase is our priority. That’s why we can communicate with them in multiple languages, helping improve your online reputation with website review moderation services.

Elevate your customer care

A successful customer experience

Customer service 

Our full-service solution involves the competencies needed to ensure high digital sales. Moreover, through a full outsourcing approach, we can activate and manage your e-commerce project within the space that Caffeina and T-Data have created for you.

Your customised online shop

Caffeina’s contribution

T-Data’s contribution

Business scnearios

Full Service C+

We sell your products for you on more than 20 online marketplaces. This way, you can reach clients all over the world while we take care of all legal, operational, and IT aspects. Protecting your brand and your prices is our mission. We take care of your customers, products, returns, and shipments. We want your customers to have the best purchasing experience in line with your strategy.

Multichannel strategies

Witailer’s contribution

Marketplace ONESOLUTION

Encouragement, opportunities, and growth. Be part of a positive and innovative environment where you can find your purpose, improve your skills, and nourish your talent.